X657 Privacy Policy – Your Data Is Safe With Us

X657 is a trusted online betting platform serving users in Bangladesh and across the globe. The information you provide while using our services is extremely important to us and is treated with the utmost sensitivity.

This privacy policy clearly sets out: what information is collected, why it is collected, how it is used, who it is shared with, and the steps we take to keep your data secure. This policy has been developed in line with international data protection standards.

X657's privacy policy is available on our Terms & Conditions and Responsible Gaming Effective alongside the policy. In the event of any conflict, the provisions of the Privacy Policy shall take precedence.

X657 collects your information in three main ways: what you provide directly, data collected automatically while you use our services, and information obtained during the verification process.

We only collect information that is strictly necessary. No unnecessary or excessive data is requested. x657 does not collect any sensitive data such as biometric or health-related information.

X657 uses your data only for specific, legitimate purposes. Your information is never used beyond those defined purposes.

• Account Management: For registration, login, account verification, and security.
• Service Delivery: For betting, payment processing, bonus distribution, and transaction management.
• Customer Support: To help our support team resolve your complaints and queries.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Obligations: To meet AML, KYC, and other legal requirements.
• Service Improvement: To analyse user experience and continuously improve the platform.
• Contact: To keep you informed of important updates, policy changes, and relevant offers.
• Responsible Betting: To identify unusual betting patterns and provide you with the necessary support.

Your consent is obtained before any marketing or promotional messages are sent. You can opt out of marketing communications at any time.

X657 stores your information on secure servers. Retention periods depend on the type of data and applicable legal requirements.

• Active Account Information: Retained for as long as your account remains active.
• Transaction Information: A minimum of 5 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Log & Usage Data: Up to 2 years.

Technical measures we have in place to protect your data:

• All stored data is secured with 256-bit AES encryption.
• TLS 1.3 protocol is used for data in transit.
• Option to enable two-factor authentication (2FA) for your account.
• Regular security patches and updates applied.
• Strictly limited and controlled server access.
• Automated threat detection systems are active at all times.

X657 never sells your data. However, in certain circumstances, information may be shared as required by law or for operational purposes.

Our service partners are bound by the same strict privacy standards as x657 and may not use your data beyond what is agreed upon in the contract.

In the event of a business acquisition or merger, your data may be transferred to the new entity. You will be notified in advance of any such change.

X657's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.

• Essential Cookies: Required for login sessions, security, and core functionality. These cannot be disabled.
• Functional Cookies: To remember your language, preferences, and settings.
• Analytics Cookies: For site usage analysis and improvement. Your consent is required.
• Performance Cookies: For monitoring page load times and performance.

A cookie consent notice is displayed on your first visit to x657. You may accept or decline all non-essential cookies. You can also manage cookies through your browser settings — though some features may be limited as a result.

As an x657 user, you have important rights regarding your personal data. Contact our support team to exercise any of these rights.

• Right to Know: You can find out exactly what information x657 holds about you.
• Right to Rectification: You can request corrections to any information that is inaccurate or incomplete.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that the processing of your data be temporarily restricted in certain circumstances.
• Right to Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You can object to your data being used for marketing purposes.

X657 is strictly for adults (18+). Collecting data from or providing services to anyone under the age of 18 is not permitted and constitutes a direct violation of our policy.

If it comes to our attention that a minor has created an account using false information, that account will be closed immediately and the associated data will be deleted. If you have any information regarding this, please contact us at support@x657.app.

If there are minors in your household, we recommend using parental control software to prevent them from accessing x657.

X657 may update this privacy policy from time to time. Revisions may be made due to legal changes, the adoption of new technologies, or updates to our services.

• You will be notified by email of any significant changes.
• The date of any changes will be reflected in the "Last Updated" date at the top of this page.
• Continued use of x657 after any changes takes effect will be considered acceptance of the updated policy.
• Re-consent may be required for significant changes.

Please visit this page regularly to stay up to date with our latest Privacy Policy.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our data protection team will assist you as quickly as possible.

• Email: support@x657.app
• Live Chat: Available 24/7 on the x657 website and app
• Response Time: Usually within 24–48 hours